Having a great product or service, and providing that great product or service consistently are the reasons why customers return. There is something that sets those businesses apart from the competition. Think about the businesses you frequent- you like the product they offer and they deliver the service you need and expect. How often do [...]
Business Planning
Delivering the best possible service
Also posted in Customer Service, Team Building
Tagged change, employee training, improvement, positive
Leave a comment
Valued Systems
Are you finding it difficult to grow your business and to give your staff new responsibilities? You can only do so much by yourself until you’re completely burnt out. If you only think of how to do things, you’re going to be doing it by yourself forever. If every new employee has to be trained [...]
Also posted in Growing Your Business, Money & Finances
Tagged change, employee training, grow business, improve
Leave a comment
5 ways to improve your marketing strategy
If I asked you what you need most in your business, would you say more customers? And is that really true? Yes! Of course all businesses could do with more customers, but to gain them you need an effective marketing plan. But can you create that new marketing plan? All it really takes is some [...]
Also posted in Growing Your Business, Money & Finances
Tagged change, customers, improve, marketing, tips
Leave a comment
Accumulate more cash
If you properly manage your money and do just a few things in advance, you will have more cash on hand, more often. Just by doing these few simple things… Create a cashflow budget, with just a simple spreadsheet to manage in-flows and out-flows of real “cash” on a daily or monthly basis. A real [...]
Also posted in Growing Your Business, Money & Finances
Tagged cash, change, goal, profit
Leave a comment
Systemize the routine, humanize the exception
Are you finding it difficult to grow your business and to give your staff new responsibilities? You can only do so much by yourself until you’re completely burnt out. If you only think of how to do things, you’re going to be doing it by yourself forever. If every new employee has to be trained [...]
Also posted in Growing Your Business, Team Building, Time Management
Tagged communication, Employee retention, employee training, improve, management
Leave a comment
Committing to your success
Where does your commitment to your business lie? You are either committed to making the work you do easier, or blaming others, making excuses why things can’t be done, or simply living in denial. The truth is that if you want incredible results in your business and your life, you have to take ownership. Only [...]
Communicating powerful common goals
Being a leader is more than just trying to encourage your team to do their best. It is much more powerful to unite your people around one common goal. Who are “your people?” “Your people” means more than just your internal team. It also includes your customers, vendors, strategic alliances, friends and family. You will be surprised how [...]
Also posted in Growing Your Business, Personal Growth, Team Building
Tagged change, communication, improvement, success, team building
Leave a comment
Leading your team to success
Exploring the source of leadership in a business is a great way to start looking into what needs to be improved. When leadership and direction are unclear and the team isn’t exactly on the same page, your business won’t perform. As a leader, you must create a vision for the present and future. It is [...]
Also posted in Growing Your Business, Personal Growth, Team Building
Tagged change, communication, employee motivation, employee training, improvement
Leave a comment
Making your Standard Operating Procedures usable
Think about the book of standard operating procedures that no one seems to pay attention to- why isn’t it being utilized? If your systems don’t save, time, energy, or money your team members won’t do it. If you think of the word SYSTEM as a pneumonic device, it would mean Saving Yourself Time Energy and [...]
Also posted in Growing Your Business, Team Building
Tagged communication, employee motivation, employee training, improvement, profit
Leave a comment
Growing the profit in your small business
Have you ever wondered why some businesses succeed and others don’t? Over 80% of all small businesses don’t make it past the first five years of operation. And of the survivors, only 20% make it to year ten. When you do the math, you’ll see that only 4% of small businesses that start today will [...]
Also posted in Customer Service, Growing Your Business, Team Building
Tagged communication, customers, improvement, motivation
Leave a comment
