Where does your commitment to your business lie? You are either committed to making the work you do easier, or blaming others, making excuses why things can’t be done, or simply living in denial. The truth is that if you want incredible results in your business and your life, you have to take ownership. Only [...]
Personal Growth
Change, and never ending improvement
No organization is ever exactly finished or perfect. There is always room for improvement. This is exemplified by the Japanese philosophy or practice of ‘Kaizen’, meaning constant and never ending improvement. This is a good mentality to have so that you are always working to make your business better. This way, your organization can grow [...]
Also posted in Growing Your Business, Team Building
Tagged change, employee motivation, improve, improvement, team building
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Communicating powerful common goals
Being a leader is more than just trying to encourage your team to do their best. It is much more powerful to unite your people around one common goal. Who are “your people?” “Your people” means more than just your internal team. It also includes your customers, vendors, strategic alliances, friends and family. You will be surprised how [...]
Also posted in Business Planning, Growing Your Business, Team Building
Tagged change, communication, improvement, success, team building
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Personal Growth: How Can We Feel Successful in Our Lives?
Perhaps the most important realization that an individual can make in their quest for personal growth is that there is no single formula that defines the path to personal success. We all have different goals and priorities, which means that different activities and attitudes will make us feel good about ourselves. We also have different [...]
Leading your team to success
Exploring the source of leadership in a business is a great way to start looking into what needs to be improved. When leadership and direction are unclear and the team isn’t exactly on the same page, your business won’t perform. As a leader, you must create a vision for the present and future. It is [...]
Also posted in Business Planning, Growing Your Business, Team Building
Tagged change, communication, employee motivation, employee training, improvement
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Listen to your customers and make it count
It is so easy to get distracted by the everyday activities of running a business. Does it sometimes seem to you like there is an endless list of things that require your immediate attention? How many of them are urgent vs. important? How do you determine which is which? Getting swept up in these tasks [...]
Also posted in Customer Service, Growing Your Business, Team Building
Tagged change, customers, grow business, improvement, profit
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Helping your Customers find what’s best
When someone comes into your business asking only about price, it is very likely that they aren’t exactly sure of what they want. They may not know what make or model or size or color simply because they don’t really know the product, so they ask for something they do know, price. They often just [...]
Also posted in Customer Service, Growing Your Business, Team Building
Tagged customers, improve, motivation, positive, sales process
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Top 10 Tips to Building Loyal Customers
The key to customer loyalty is frequent, positive, and unique interaction with your customers. This ensures that when they need your service or product that you are fresh in their mind. Not many people use these personal techniques, so by doing so you immediately stand out from your competitors. The following are ten things you [...]
Also posted in Customer Service, Growing Your Business, Money & Finances
Tagged communication, customers, impression, improve
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Conversion Rate and How to Improve it
Your conversion rate is so important- both in life and business; for example, converting a “potential” customer in to a “buying” customer or converting your boy/girlfriend into a husband/wife. Unfortunately, in business this conversion rate is often overestimated, that is – most business owners truly believe it’s higher than it actually is. The formula to [...]
Also posted in Business Planning, Growing Your Business
Tagged communication, competition, Conversion, Test & measure, uniqueness, USP
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Success Through Persistence
One of the most important but overlooked aspects of business is persistence. This means continuing in the face of objection. To reach a goal in and out of your business you must be persistent and never give up until you reach that goal. Unfortunately, there are many examples of people who are so brilliant and [...]
Also posted in Business Planning, Growing Your Business, Team Building
Tagged mindset, persistence, success, team, team building
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