Tag Archives: communication

Effective time management

The 80/20 rule* that is so present in your business that it extends to the things you do and how you do them.  80% of the results you get come from 20% of the effort you put in.  By shifting your focus on the 20% that really matters you will be able to achieve so […]

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Hiring the right person the first time

When you are hiring a new employee, getting the right person the first time around saves you a lot of time and money. These simple tips will ensure that you hire the right person. Rather than calling them employees, let’s start out by calling them team members Group interview: While a person might seem like […]

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Systemize the routine, humanize the exception

Are you finding it difficult to grow your business and to give your staff new responsibilities? You can only do so much by yourself until you’re completely burnt out. If you only think of how to do things, you’re going to be doing it by yourself forever. If every new employee has to be trained […]

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Communicating powerful common goals

Being a leader is more than just trying to encourage your team to do their best. It is much more powerful to unite your people around one common goal. Who are “your people?”  “Your people” means more than just your internal team.  It also includes your customers, vendors, strategic alliances, friends and family.  You will be surprised how […]

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Leading your team to success

Exploring the source of leadership in a business is a great way to start looking into what needs to be improved. When leadership and direction are unclear and the team isn’t exactly on the same page, your business won’t perform. As a leader, you must create a vision for the present and future. It is […]

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Making your Standard Operating Procedures usable

Think about the book of standard operating procedures that no one seems to pay attention to- why isn’t it being utilized? If your systems don’t save, time, energy, or money your team members won’t do it. If you think of the word SYSTEM as a pneumonic device, it would mean Saving Yourself Time Energy and […]

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Growing the profit in your small business

Have you ever wondered why some businesses succeed and others don’t? Over 80% of all small businesses don’t make it past the first five years of operation. And of the survivors, only 20% make it to year ten.  When you do the math, you’ll see that only 4% of small businesses that start today will […]

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Do you know what’s making you money?

Are you taking on too much? Meaning, is your business trying to do much? Often, small businesses try to do more and offer too much to too many people. At the beginning, these small businesses are successful, they have more customers, they make more money and they grow, but during this process they begin to […]

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Top 10 Tips to Building Loyal Customers

The key to customer loyalty is frequent, positive, and unique interaction with your customers. This ensures that when they need your service or product that you are fresh in their mind. Not many people use these personal techniques, so by doing so you immediately stand out from your competitors. The following are ten things you […]

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Conversion Rate and How to Improve it

Your conversion rate is so important- both in life and business; for example, converting a “potential” customer in to a “buying” customer or converting your boy/girlfriend into a husband/wife. Unfortunately, in business this conversion rate is often overestimated, that is – most business owners truly believe it’s higher than it actually is. The formula to […]

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